FAQs

How early should I arrive for my treatment?

We recommend you arrive at least 15 minutes prior to your appointment so you can check in, enjoy a cup of tea and get ready for the experience.

What should I wear?

We recommend you wear comfortable clothes. Robes and slippers are available for your comfort during your stay. Part of the Ayurvedic therapy is to leave the oils penetrating your skin for a few hours after your treatment, so don’t wear any clothing that could be easily stained.

Which massage treatment is right for me?

You will experience benefits from every treatment we offer. However, our staff can assist you in selecting the most appropriate treatment for you.

Can I eat before massage?

We suggest you avoid having a heavy meal before your treatment. Preferably, allow at least an hour between your last meal and your massage.

Do I need to be naked during my massage?

Traditional Ayurvedic therapies require nudity. However, if you prefer, you can leave your underwear on. We want you to feel as comfortable as possible during this experience.

What is the ideal frequency of massage?

Frequency will depend on your condition and needs. We suggest having a massage at least once a month but during a stressful period, once a week would be ideal. The JothiVita Membership plan is a very good option to support the frequency of your treatment.

What type of products do you use?

We are very selective in our choice of essential oils, carrier oils and herbs; and use only the highest quality of product, preferably organic in nature.

Do you accept insurance?

Most insurance companies do not cover massage therapy. You will need to contact your insurance agent to verify your plan.

Do I need to tip the massage therapist?

Gratuities are at your discretion and the industry standard is between 15% and 18%. If you do wish to leave a gratuity, you can charge it to your credit card or leave it in cash. Envelopes are available at the front desk.

If I’m from out of town, what lodging options do you recommend?

We have partnered with a few local hotel operators, please click here to review those options.